• 24 Hour Helpline
    +91 261 - 7161111 / 2534111
  • Fax
    +91 261 - 2534114
  • Ambulance
    +91-953-7161111
  • Emergency
    +91-953-7161111

Patient’s Rights & Responsibilities

Patient Rights
  • Right to Impartial Access to Care
  • Right to Respect
  • Right to Dignity
  • Right to Privacy
  • Right to Confidentiality
  • Right to Personal Safety
  • Right to Security
  • Right to know the Identity and professional status of the Care givers
  • Right to address any special preferences, spiritual and cultural needs
  • Right to Information regarding the diagnosis and treatment
  • Right to know include information and consent before any research protocol is initiated
  • Right to know about the safe and effective use of medication and the potential side effects of the medication
  • Right to know about diet and nutrition
  • Right to know specific disease process, complications and prevention strategies
  • Right to Access to Communication with people outside the Hospital
  • Right to know the information on the expected cost of the treatment
  • Right to Informed Participation in Decision Involving His/her Care
  • Right to have an access to his/her clinical records.
  • Right to Refuse Treatment
  • Right to protection from physical abuse or neglect.
  • Right to Consult with other Specialist(s) at His/her own Expense
  • Right to Explanation of the need for transfer elsewhere for Continuity of Care
  • Right to be informed of Hospital Rules & Regulations
  • Right to Information on How to File a Complaint
  • Right to Explanation for All Items in the Bill
Patient Responsibilities
  • To provide correct and complete demographic information including full name, age, address, telephone number and e-mail ID.
  • To treat the hospital staff, other patients and visitors with courtesy, respect and dignity.
  • To actively participate in decisions regarding your health care.
  • To avoid speaking or behaving in a manner that disturbs other patient(s)
  • To maintain hygiene and cleanliness
  • To be as accurate and complete as possible when you are asked for information about your medical history.
  • To be honest and direct about everything that happens to you as a patient.
  • To let you doctor or nurse know if you are concerned about treatment, or if you feel you cannot or will not allow for a certain treatment plan.
  • To notify a doctor or nurse at once if you notice or think you notice a change in your health.
  • To notify your doctor or nurse at once if you have any concern about your hospital care.
  • To follow your doctor’s advice and to let your doctor determine your level of activity, diet and health care requirements.
  • To ask promptly for clarification if you do not understand what is asked of you, or why it is asked.
  • To be considerate of other patients. (Noise and smoking can be irritating to other patients).
  • To use hospital property and equipment only for their intended use.
  • To examine your bill and to pay hospital bills as promptly to meet the financial obligations arising from your care. As a patient at this hospital, we expect that you will ask your doctor or nurse what to expect regarding pain and pain management; discuss pain relief options with your doctor or nurse; work with your doctor and nurse to develop a pain management plan; ask for pain relief when pain first begins; help your doctor and nurse asses your pain; tell your doctor or nurse if your pain in not relieved; and tell your doctor or nurse about any worries you have about taking pain medication.
  • To keep your scheduled appointments or to cancel them in advance if at all possible.
  • To avoid bringing valuables to the hospital as hospital is not responsible for protecting your belongings.

To follow the rules and regulations of the Kiran Hospital.

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