General Guide

General Guidelines for Patient Visitors

  • People with fever, cold sores, cough, nasal drainage, colds, diarrhoea, or any contagious disease should not visit patients.
  • Visitors should maintain a quiet environment and avoid unnecessary noise to optimise patient rest. Keep visits short and quiet.
  • Due to confidentiality, visitors may be asked to leave the room during tests or treatments or when the doctor/nurses consult with a patient.
  • For safety reasons, visits may be limited when the patient is on isolation precautions.
  • Do not bring eatables, battery-operated toys, cameras and children (below 12 years of age) in the hospital.
  • In case of fire, use the fire staircase following the signage.
  • To be honest and direct about everything that happens to you as a patient.

Denial Or Termination Of A Visit

  • The following is a list of rules for visitors to Kiran Hospital. Violation of these rules may result in the termination, denial of the visit, or suspension of visitation privileges for the visitor.
  • Any form of tobacco or tobacco-related products like pan masala, gutkha, smoking, etc., are strictly prohibited and may be fined as per hospital rules and regulations.
  • Due to confidentiality, visitors may be asked to leave the room during tests or treatments or when the doctor/nurses consult with a patient.
  • Visitors who appear under the influence of alcohol or drugs (except medically prescribed drugs), display disorderly or inappropriate behaviour, or refuse to follow staff directives may be denied visitation.
  • Visitors who refuse or fail to produce sufficient identification or falsify information.

Do's And Don'ts

Do’s
  • Be open and accurate about description of symptoms and medical history
  • Participate and ask questions with specialists and know your treatment plan
  • Be willing to follow expert advice
  • Report any complications, allergies immediately
  • Respect hospital staff and their instructions
  • Maintain hygiene and decorum
  • Be polite in conversation
Don’ts
  • Deviate from the treatment plan
  • Hide information from the doctor
  • Self-medication
  • Deviate from dietary and other instructions
  • Smoke and spit within the hospital premises
General Guidelines For Patient Visitors
  • People with fever, cold sores, cough, nasal drainage, colds, diarrhea, or any contagious disease should not visit patients
  • Visitors should maintain a quiet environment and avoid unnecessary noise to optimize patient rest. Keep visits short and quiet
  • Due to confidentiality, visitors may be asked to leave the room during tests or treatments or when doctor/nurses consult with a patient
  • For safety reasons, visits may be limited when the patient is in isolation precautions
  • Do not bring eatables, battery operated toys, cameras and children (below 12 years of age) in the hospital
  • In case of fire, use Fire staircase following signage.
  • To be honest and direct about everything that happens to you as a patient.
Denial Or Termination Of A Visit
  • The following is a list of rules for visitors to Kiran Hospital. Violation of these rules may result in the termination, denial of the visit, or suspension of visitation privileges for the visitor.
  • Any form of Tobacco or tobacco related products like pan masala , gutkha, smoking etc are strictly prohibited and may be fined as per hospital rules and regulations.
  • Due to confidentiality, visitors may be asked to leave the room during tests or treatments or when doctor/nurses consult with a patient
  • Visitors, who appear under the influence of alcohol or drugs (except medically prescribed drugs), display disorderly or inappropriate behavior, or refuse to follow staff directives, may be denied visitation.
  • Visitors who refuse or fail to produce sufficient identification or falsifies information.
  • Narcotic or illegal Drugs, alcohol and weapons are not permitted in Kiran Hospital. Persons found to be attempting to bring any of these items in the Hospital are subject to Legal prosecution.
  • All visitors will be screened with a metal detector prior to their entrance. Any visitor who has a medical condition, i.e., metal pin in leg, dental bridges, wheel chair confinements, etc., must provide verification to the Security at the time of visit.
  • Visitor refuses to submit to search procedures.
  • No outside food or drink items may be carried in the Kiran Hospital.
  • Visitors are required to Screen all purses, handbags, or other carrying items, in the baggage x-ray machine prior to visit.
  • Children cannot be left unattended in the entrance lobby or parking lot. Any child leaving the visiting area for any reason must be accompanied by an adult.
  • Pet animals are not permitted.
  • Other conduct or conditions deemed by the Security Supervisor to be disruptive to visiting operations or the security of the Kiran Hospital.

Patient’s Rights & Responsibilities

Patient Rights
  • Right to receive care and to be treated with respect and dignity irrespective of caste, creed and nationality.
  • Right to access your clinical records.
  • Right to strict confidentiality of patients records.
  • Right to maintain privacy during examination or any procedure.
  • Right to be honoured for patient's spiritual, psychological and/or cultural needs and requirements.
  • Right to know the name and qualification of the treating doctor.
  • Right to receive information from your doctor in non-technical language regarding your illness, Its likely course, the expected treatment and modifications in treatment plan if indicated, expected results and the plans for discharge from the hospital.
  • Right to get information about various consents to be given before treatment and procedures.
  • Right to get information about estimated costs prior to any treatment & periodically during treatment and to get detailed bill at the time of discharge.
  • Right to get protection against any neglect, abuse or injury.
  • Right to complaint about the quality of health service provided without discrimination.
  • Right to take a decision about your care after being advised of risks and possible complications, benefits and alternatives.
  • Right to refuse medical care or recommended treatment to the extent permitted by law.
  • Right to seek an additional opinion regarding clinical care.
  • Right to determine which information regarding your care should be provided to you & family.

દર્દી તરીકે આપના હકો

  • માન અને સમ્માન સાથે સારવાર મેળવવાનો અધિકાર.
  • તમારા તબીબી અહેવાલ - મેડિકલ રોકોર્ડ મેળવવા માટેનો અધિકાર.
  • દર્દીને પોતાની માહિતી ગુપ્ત રાખવાનો અધિકાર છે.
  • દર્દીની કોઈપણ કાર્યવાહી કે તપાસ દરમ્યાન ગોપનીયતા જાળવી રાખવાનો અધિકાર.
  • દર્દીના આધ્યાત્મિક, માનસિક અને સાંસ્કૃતિક જરૂરીયાતોને સન્માન આપવાનો અધિકાર.
  • સારવાર આપનાર તબીબનું નામ અને શૈક્ષણિક ડિગ્રી જાણવાનો અધિકાર.
  • સારવાર કરતા ડોકટર પાસે સામાન્ય ભાષામાં રોગ, તેની સંભવિત અસરો, શકય સારવાર અને રજા આપવાના સમય અંગેની માહિતી મેળવવાનો અધિકાર.
  • સારવાર લેતા પહેલા સારવાર અંગેની સંમતિ આપવા વિષે માહિતી મેળવવાનો અધિકાર.
  • સારવાર લેતા પહેલા સારવાર અંગેના સંભવિત ખર્ચની માહિતી અને રજા લેતી વખતે વિગતવાર બિલ મેળવવાનો અધિકાર.
  • કોઈપણ અપેક્ષા દુર્વ્યવહાર અને ઈજા સામે રક્ષણ મેળવવાનો અધિકાર.
  • સારા આરોગ્ય માટે પુરી પાડવામાં આવેલ સેવાઓ અને તેની ગુણવત્તા અંગે કોઈ ભેદભાવ વગર ફરીયાદ કરવાનો અધિકાર.
  • જોખમો, લાભ અને વિકલ્પોની સલાહ પછી તમારી સંભાળ વિશે નિર્ણય કરવા માટેનો અધિકાર.
  • કાયદા અંર્તગત પરવાનગીની હદ સુધી જ તબીબી સારવારનો ઈન્કાર કરવાની સંમતિ આપવાનો અધિકાર.
  • સારવાર સંબંધીત અન્ય તબીબનો અભિપ્રાય લેવાનો અધિકાર.
  • દર્દીના અધિકારોમાં તે નિધારીત કરવાનો સમાવેશ થાય છે કે તેમના સ્વાસ્થય સંબંધીત કઈ માહિતી તેમને તથા તેમના પરિવારને જાણ કરવામાં આવવી જોઈએ.
Patient Responsibilities
  • To provide complete and accurate information about your past and present health.
  • To provide complete and accurate personal information including full name, address and other such Information asked.
  • To follow the prescribed treatment plan and comply with the instructions given.
  • To inform doctor if you anticipate problems in the prescribed treatment or are considering any alternative therapies.
  • To treat hospital staff, other patients and visitors with due courtesy and respect.
  • To respect that some other patient's medical condition may be more urgent than yours and your doctors may need to attend them first.
  • To abide by all the hospital rules and regulations.
  • To comply with NO TOBACCO / NO SMOKING policy.
  • To comply with the visitors policies to ensure rights and comfort of all other patients.
  • To be considerate of noise levels and privacy.
  • Safety weapons are strictly prohibited inside the hospital premises.
  • Arrive on time for appointments and inform the hospital in advance in case of cancellation or rescheduling.
  • Not to give medication prescribed for you to any other person.
  • To timely pay all the hospital bills as per the hospital policy.
  • To accept the measures taken by the hospital for ensuring patient's privacy and confidentiality of medical records.
  • To safeguard your personal valuables and belongings.
  • To utilize the facilities provided by the hospital in a safe manner.

દર્દી તરીકે આપની ફરજો

  • દર્દીએ આરોગ્ય અંગેની અત્યારની અને ભુતકાળની સંપૂર્ણ માહિતી પુરી પાડવી.
  • નામ, સરનામું તથા અન્ય વ્યકિતગત માહિતી ચોકકસ અને સંપૂર્ણ પણે પુરી પાડવી.
  • સારવાર અંગેની સુચના અને સારવાર પધ્ધતિનું યોગ્ય પાલન કરવું.
  • જો તમે લઈ રહેલ સારવારમાં કોઈ તકલીફ હોય અથવા અન્ય સારવાર લેતા હો તો તમે તે બાબતમાં તમારા તબીબને જાણ કરશો. 
  • હોસ્પિટલ સ્ટાફ, અન્ય દર્દીઓ અને મુલાકાતી સાથે સારી રીતે માનપૂર્વક વર્તવું. 
  • તમારા કરતાં બીજા દર્દીની સારવાર વધારે અરજન્ટ હોય તો તમે બીજા દર્દી માટે તમારા તબીબને મદદરૂપ થશો. 
  • હોસ્પિટલના બધા નીતિ નિયમોનું પાલન કરવુ.
  • તમાકુ અને ઘુમ્રપાન નિષેધના નિયમનું પાલન કરવું. 
  • દર્દીની મુલાકાતના નિયમો અને અન્ય દરેક દર્દીના આરામનો ખ્યાલ રાખવો. 
  • અવાજ અને ગોપનીયતાના નિયમોનું પાલન કરવું. 
  • સુરક્ષા હથિયાર લઈ જવાનો હોસ્પિટલમાં સખતપણે નિષેધ છે. 
  • તમને આપવામાં આવેલા સમયે હાજર રહેવું જરૂરી છે, જો તમારા સારવારના સમયમાં કોઈ ફેરફાર હોય તો હોસ્પીટલને વહેલી તકે જાણ કરવી. 
  • દર્દી માટેની દવા અન્યને આપવી નહીં. 
  • હોસ્પિટલના નિયમો મુજબ બિલની ચુકવણી સમયસર કરવી. 
  • દર્દીની ગોપનીયતા અને તબીબી રેકોર્ડની ગુપ્તતા જાળવવા માટે હોસ્પિટલ દ્વારા લેવામાં આવેલા પગલાંનો સ્વીકાર કરવો. 
  • તમારી અંગત કિંમતી વસ્તુઓ અને સામાનની સાચવણીની જવાબદારી તમારી રહેશે. 
  • હોસ્પિટલ દ્વારા પૂરી પાડવામાં આવતી સુવિધાઓનો સલામત રીતે ઉપયોગ કરવો.

Visiting Hours

Evening Time

05:00 PM to 07:00 PM

Note:Children are not allowed as visitors in the hospital. Visitors will be allowed access to Indoor Patient only with valid visitor passes. Please Co-operate.

Here Some Of

Patients Speak & Share Their Experiences

Real stories from real patients — a blend of reviews and video testimonials.

S
Sonal Khatri
★★★★★

"Excellent hospital with latest equipment. Great management.. thank u all of u"

J
Jigna Bari
★★★★★

"Nice hospitality and services "

H
Hevin Radadiya
★★★★★

"I take service from 11th floor BMT department I got best ever service and all staffs are so familiar with us thanks to all of them nursing staff...ayamasi...RMO doctors...other Facility staff and specially pcc madam thank you to all and keep it up."

M
Mahima Chandak
★★★★★

"Hospital and its doctor & staff are very good . Will recommend it to others also"

S
Sonal Khatri
★★★★★

"Excellent hospital with latest equipment. Great management.. thank u all of u"

J
Jigna Bari
★★★★★

"Nice hospitality and services "

H
Hevin Radadiya
★★★★★

"I take service from 11th floor BMT department I got best ever service and all staffs are so familiar with us thanks to all of them nursing staff...ayamasi...RMO doctors...other Facility staff and specially pcc madam thank you to all and keep it up."

M
Mahima Chandak
★★★★★

"Hospital and its doctor & staff are very good . Will recommend it to others also"

General Medicine
General Medicine
★★★★★
Gastroenterology & Gastrointestinal Surgery
Gastroenterology & Gastrointestinal Surgery
★★★★★
Oral and Facio Maxillary Surgery & Implantology
Oral and Facio Maxillary Surgery & Implantology
★★★★★
Peripheral Interventional Radiology
Peripheral Interventional Radiology
★★★★★
General Medicine
General Medicine
★★★★★
Gastroenterology & Gastrointestinal Surgery
Gastroenterology & Gastrointestinal Surgery
★★★★★
Oral and Facio Maxillary Surgery & Implantology
Oral and Facio Maxillary Surgery & Implantology
★★★★★
Peripheral Interventional Radiology
Peripheral Interventional Radiology
★★★★★

Contact Kiran Hospital

Address: Kiran Multi Super Speciality Hospital & Research Center, Vasta Devdi Road, Near Sumul Dairy, Surat - 395004