Patient’s Rights & Responsibilities

Patient’s Rights & Responsibilities

Patient Rights
  • Right to receive CARE and to be treated with RESPECT and DIGNITY irrespective of caste, creed and nationality.
  • Right to access your clinical records.
  • Right to strict confidentiality of patients records.
  • Right to maintenance of privacy during examination or any procedure.
  • Right to be honoured for patient's spiritual, psychological and / or cultural needs and requirements.
  • Right to know the name and qualifications of the treating doctor.
  • Right to receive information from your doctor in non-technical language regarding your illness, its likely course, the expected treatment and modifications in treatment plan if indicated, expected results and the plans for discharge from the hospital.
  • Right to get information about various consents to be given before treatment and procedures.
  • Right to get information about estimated costs prior to any treatment & periodically during treatment and to get detailed bill at the time of discharge.
  • Right to get protection against any neglect, abuse and injury.
  • Right to make a complaint about the quality of health service provided without discrimination.
  • Right to make a decision about your care after being advised of risks and possible complications, benefits and alternatives.
  • Right to give consent to refuse medical care or recommended treatment to the extent permitted by law.
  • Right to seek an additional opinion regarding clinical care.
  • Patient Rights include determining what information regarding there care would be provided to self & family.
Patient Responsibilities
  • To provide complete and accurate information about patient's past and present health.
  • To provide complete and accurate personal information including full name, address and other such Information.
  • To ask questions when patient does not understand what the doctor or any other healthcare provider tells about diagnosis or treatment.
  • To Inform doctor if he/she anticipates problems in following prescribed treatment or is considering alternative therapies.
  • To treat hospital staff, other patients and visitors with due courtesy and respect.
  • To respect that some other patient's medical condition may be more urgent than yours and your doctors may need to attend to them first.
  • To abide by all the hospital rules and regulations.
  • To comply with NO TOBACCO/ NO SMOKING policy.
  • To comply with the visitors policies to ensure the rights and comfort of all other patients.
  • To be considerate of noise levels and privacy. 11. Safety weapons are strictly prohibited on the hospital premises.
  • To be on time in case of appointments or to cancel/ reschedule as early as possible in case of cancellation or rescheduling of appointments..
  • Not to give medication prescribed for patients to others.
  • To pay for services billed for, in a timely manner as per the hospital policies.
  • To follow the prescribed treatment plan and carefully comply with the instructions given.
  • To accept the measures taken by the hospital to ensure patient's privacy and confidentiality of medical records.

*To follow the rules and regulations of the Kiran Hospital.

Here Some Of

Patients Speak

And Share Their Experiences

Excellent and wonderful treatment at Kiran hospital. Amazing behaviour with the staffs , for all and good hygiene and excellent rooms and all around nice and wonderful

Mrs. Dipali Sinha Roy

Our patient came to Kiran hospital after 30 days in civil, now he is doing well after 18 days. dr. kalpesh gohel and all staff are very good.

Rakeshbhai Dhodiya

THANK YOU FOR YOUR SEVICE

Yash Vaghani

"All over good experience . So supportive nursing staff

Anjanaben Nai

Contact Kiran Hospital

Address: Kiran Multi Super Speciality Hospital & Research Center, Vasta Devdi Road, Near Sumul Dairy, Surat - 395004

Dedicated Help Line

0-261-7161111